退款政策 Refund Policy

為了讓新顧客更安心、無風險地試用我們的產品，本公司提供「14天無條件退貨」保證。

只要符合以下條件，毋須經過答問或複雜程序，即可享100%退款：

1. 「14天無條件退貨」只適用於第一次從本公司購物的顧客。
2. 收到貨品後如果感到不滿意，顧客可以在收到貨品後的14天內申請退款。
3. 只限退款一件產品。
4. 如欲申請退款，請在收到貨品後的14天內發送電子郵件至info@vifaboost.com，標題註明「申請退款」。電郵內容請提供您的姓名、訂單號碼以及申請退款的原因。
5. 退款將以您下單時的付款方式退還給您。由於信用咭支付系統Stripe處理退款需時，可能會需要3-5個工作天後才能成功退款。
6. 如有任何爭議，本公司保留最終決定權。

To give new customers a risk-free experience with our products, we offer a “14-Day Unconditional Return” guarantee.

If the following conditions are met, you are eligible for a 100% refund without any questions or complex procedures:

1. The “14-Day Unconditional Return” guarantee only applies to customers purchasing from our company for the first time.
2. If you are not satisfied with the product, you may request a refund within 14 days of receiving the item.
3. Only one product is eligible for a refund.
4. To request a refund, please send an email to info@vifaboost.com within 14 days of receiving the product, with the subject “Refund Request.” Please include your name, order number, and reason for the request.
5. Refunds will be processed through your original payment method. Please allow 3-5 business days for the refund to be processed by the Stripe payment system.
6. In case of any disputes, our company reserve the right to make the final decision.