退款政策 Refund Policy
為了讓新顧客更安心、無風險地試用我們的產品,本公司提供「14天無條件退貨」保證。
只要符合以下條件,毋須經過答問或複雜程序,即可享100%退款:
- 「14天無條件退貨」只適用於第一次從本公司購物的顧客。
- 收到貨品後如果感到不滿意,顧客可以在收到貨品後的14天內申請退款。
- 只限退款一件產品。
- 如欲申請退款,請在收到貨品後的14天內發送電子郵件至info@vifaboost.com,標題註明「申請退款」。電郵內容請提供您的姓名、訂單號碼以及申請退款的原因。
- 退款將以您下單時的付款方式退還給您。由於信用咭支付系統Stripe處理退款需時,可能會需要3-5個工作天後才能成功退款。
- 如有任何爭議,本公司保留最終決定權。
To give new customers a risk-free experience with our products, we offer a “14-Day Unconditional Return” guarantee.
If the following conditions are met, you are eligible for a 100% refund without any questions or complex procedures:
- The “14-Day Unconditional Return” guarantee only applies to customers purchasing from our company for the first time.
- If you are not satisfied with the product, you may request a refund within 14 days of receiving the item.
- Only one product is eligible for a refund.
- To request a refund, please send an email to info@vifaboost.com within 14 days of receiving the product, with the subject “Refund Request.” Please include your name, order number, and reason for the request.
- Refunds will be processed through your original payment method. Please allow 3-5 business days for the refund to be processed by the Stripe payment system.
- In case of any disputes, our company reserve the right to make the final decision.